FAQ'S

Yes! One Blue tablets are as effective as traditional liquids, while also being environmentally friendly. Dissolved in water, they create a full-fledged cleaning agent. ​​They contain citric and tartaric acids, which effectively dissolve limescale when used daily. Sodium carbonate and foaming agents tackle grease and everyday stains.

One Blue cleaning products can be used for example to clean counter tops. But remember to wipe the cleaned object thoroughly to avoid direct contact with food.

There are no contra indications, however, we advise to test on a small area first.

We suggest to be cautious. Marble consists of a similar substance to the sediment and scale that our products are made to remove. We suggest testing on a small area first and wiping it off immediately after cleaning.

Yes, as long as the product does not get in their eyes, as it may cause irritation. Our tablets do not contain harmful or irritating substances. Of course, like any cleaning product, they should be kept out of the reach of children – but once dissolved, they are gentle and safe for home use.

One Blue cleaning products do not contain substances that are considered harmul to the foetus. There is no risk for mother or child.

The preservatives we use are salt and sodium benzoate. Both of these substances occur in natural environments and are not dangerous.

The cleaning tablets do not contain strong alkalis. They do contain citric and tartaric acids. These substances are not highly corrosive but have acidic properties. So, they can dissolve some substances like limescale.

If used correctly, our cleaning tablets are safe for people. They do not cause skin damage and have very low harmful effect on health. However, due to the high sensitivy of the human eye, they should not come into contact with any chemicals.

One Blue tablets are based on simple and familiar ingredients like citric acid, baking soda, or glycerin, no harsh chemicals. The exact composition of each product can be found at the product pages and a full list of ingredients can be found here, as well as a description of how they work.

It's very simple. Pour 500 ml water (lukewarm is possible, but not hot) in the reusable bottle. The coloured line on the One Blue bottle makes measuring the water easy.

Drop one tablet in and wait for it to fully dissolve, about 30 minutes. Done, ready to clean. The bottle lasts for many refills, no need to buy a new one very time.

Simply use tab water to fill the bottle. Should the tab water be very hard, boiling it before filling the bottle and adding the tablet can improve the effectiveness of the cleaning product.

No, the sprayer has a foam and liquid option. Bend the mesh tip open for the liquid option. It also has a closing option, which we recommend to use, to prevent dripping and evaporation.

Even if they are tested repeatedly, it's still a mechanical device. Even with the best care it can start to work less well. We offer spare trigger sprays the replace the old one. The old one can go to plastic recycling.

When selecting the ingredients to make good cleaning products, we made sure that every one of them is decomposing in the environment and have a very low toxicity to plants and animals.

Every one of the ingredients of the tablet is biodegradable.

Biodegradable ingredients do not accumulate in the environment. They decompose by fugi, bacteria or other processes occuring in the environment.

Our products do not contain substances of animal origin.

Glass also has its drawbacks. Firstly, it's heavy and fragile, which makes cleaning with it difficult. Furthermore, glass production causes big environmental dammages because of mining and leaves a huge carbon footprint, especially in countries where energy doesn't come from renewable sources.

Choosing the lesser of two evils, we opted for a reusable plastic bottle. You can read more about it in our (upcoming) blog.

Plastic can't be completely eliminated; we need to use less and recycle. We do plan to use glass for future products that don't need to be moved.

Yes. By using a single reusable bottle and replacing liquids in single-use bottles with tablets, you reduce your plastic consumption by up to a dozen bottles a year. Every decision you make has a real impact on waste reduction.

To avoid plastic waste, all are products are packaged and shipped in paper. The packages of the tablets are small to minimise the amount of waste. The inside of this package does have a protective layer to avoid the influence of moisture and bacteria on the tablet.

Our packaging is made from recyclable material (cardboard, paper tape, labels, natural adhesives). The cardboard is FSC certified. You can safely dispose it in the paper recycling.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

We ship Poland, Benelux, Germany, France, Spain, Italy, Austria, Czechia, Estonia, Latvia, Lithuania, Portugal, Romania, Slovakia, Slovenia.

You can find the shipping options and prices by clicking here.

You choose the courier during check out. After completing the order, if you chose a pick up, the next page will give you the opportunity to choose your pick up point, as well from a list as from a map.

You can pay with most of the well known and local payment methods. You can find them all by clicking here.

You will receive an order confirmation. Your order will be prepared, packed and shipped within 24h. A tracking number will be send to you to follow your order.

After shipping, standard delivery times for each courier are valid, usualy from 2 - 5 days.

In the rare occasion your product(s) might have been damaged, we ask you to write to us and attached photos of the damaged package and product. We will contact you soon after.